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Surveillance video shows a customer pepper-spraying an 18-year-old drive-thru window employee.It happened at a Rocky Rococo restaurant in Milwaukee, located near the intersection of Howell and Layton avenues.Vaida Fedikovich says she believes she was targeted by the customer for slower-than-normal service. The customer sprayed Fedikovich in the face then fled the scene.Fedikovich said the incident was traumatic, prompting her to quit her job the next day.”My heart is still pounding being here at this location,” Fedikovich said. “I left on my own terms due to the circumstance that I did not feel safe.”Fedikovich filed a police report, but said no arrest had been made that she was aware of. She explained that the attack occurred because the customer’s order had been taking too long.”Basically, my manager told me to get ice, and I forgot she was there,” Fedikovich said.She described it as an honest mistake that did not deserve such a violent response.”There’s multiple people there, and it’s not just you in line; we have other things to do and it’s just all about waiting your turn and trying to work with us,” Fedikovich said.A spokesperson for Rocky Rococo’s sent a statement to WISN News. “The safety of our employees and guests is extremely important to us. We are very concerned for our former team member following this incident. The matter was immediately reported to local authorities, and we are cooperating fully with their investigation.”The Milwaukee Police Department said they have not made any arrests. The customer’s face has been blurred in the footage as she has not been charged.
Surveillance video shows a customer pepper-spraying an 18-year-old drive-thru window employee.
It happened at a Rocky Rococo restaurant in Milwaukee, located near the intersection of Howell and Layton avenues.
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Vaida Fedikovich says she believes she was targeted by the customer for slower-than-normal service. The customer sprayed Fedikovich in the face then fled the scene.
Fedikovich said the incident was traumatic, prompting her to quit her job the next day.
“My heart is still pounding being here at this location,” Fedikovich said. “I left on my own terms due to the circumstance that I did not feel safe.”
Fedikovich filed a police report, but said no arrest had been made that she was aware of.
She explained that the attack occurred because the customer’s order had been taking too long.
“Basically, my manager told me to get ice, and I forgot she was there,” Fedikovich said.
She described it as an honest mistake that did not deserve such a violent response.
“There’s multiple people there, and it’s not just you in line; we have other things to do and it’s just all about waiting your turn and trying to work with us,” Fedikovich said.
A spokesperson for Rocky Rococo’s sent a statement to WISN News. “The safety of our employees and guests is extremely important to us. We are very concerned for our former team member following this incident. The matter was immediately reported to local authorities, and we are cooperating fully with their investigation.”
The Milwaukee Police Department said they have not made any arrests. The customer’s face has been blurred in the footage as she has not been charged.
