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He’s *** very humble guy. 2 months in, he calls his bank in South Chicago. To change his phone number. And I think his address. And so he gets *** lady, says, Yes, ma’am, I’m Robert Prevost. I’d like to change. She asks all the security questions and then he said, Oh, I’m sorry sir, it says here you have to come in person. And he said, Well, that, that’s not gonna, I’m not going to be able to do that. Can’t we can’t change, no, sir. I gave you all the security questions. I’m sorry, sir. Would it matter to you if I told you I’m Pope Leo? She hung up on him. Could you imagine being known as the woman who hung up on the pope?
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Pope Leo called customer service – and reportedly got hung up on. Here’s what happened
It seems that not even the Vatican can fast-track customer service. Last year, Pope Leo XIV, just months after becoming pope, called his bank’s customer service line to change some of his personal information associated with the account, according to the Rev. Tom McCarthy, a longtime friend.Pope Leo, who was born Robert Prevost, had answered all of the security questions. The conversation then hit a snag.”I’m sorry, sir. It says here you have to come in person,” McCarthy said, retelling the story.The pope said he wouldn’t be able to do that, but could there be an exception because he’s Pope Leo? Apparently not, since the call promptly ended after that.”She hung up on him. Could you imagine being known as the woman who hung up on the pope?” McCarthy said.However, he was later able to get his information changed, according to reports.”He likes pizza. He likes Peeps. He likes the White Sox,” McCarthy said, according to the news outlet. “You know, he likes things that we like.”
It seems that not even the Vatican can fast-track customer service.
Last year, Pope Leo XIV, just months after becoming pope, called his bank’s customer service line to change some of his personal information associated with the account, according to the Rev. Tom McCarthy, a longtime friend.
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Pope Leo, who was born Robert Prevost, had answered all of the security questions. The conversation then hit a snag.
“I’m sorry, sir. It says here you have to come in person,” McCarthy said, retelling the story.
The pope said he wouldn’t be able to do that, but could there be an exception because he’s Pope Leo? Apparently not, since the call promptly ended after that.
“She hung up on him. Could you imagine being known as the woman who hung up on the pope?” McCarthy said.
However, he was later able to get his information changed, according to reports.
“He likes pizza. He likes Peeps. He likes the White Sox,” McCarthy said, according to the news outlet. “You know, he likes things that we like.”
