1st Sky OMA

Loading weather...

911 dispatcher helps family escape from highway fire

A 911 dispatcher is crediting quick action and faith after her family escaped a fast-moving fire that left their home in ashes.

Read the full article on KETV 7

Advertisement

911 dispatcher helps her own family escape from highway fire

A 911 dispatcher is crediting quick action and faith after her family escaped a fast-moving fire that left their home in ashes.

WJCL logo

Updated: 9:35 PM CDT Apr 27, 2026

Editorial Standards

A Georgia family is safe after a fast-moving fire destroyed their home, thanks in part to a warning call from a 911 dispatcher.Kay Floyd says her family lost everything in the fire, including generations of memories. What remains of the home is ash, debris, and charred trees.Floyd was working as a 911 dispatcher in Glynn County, Georgia, when she realized the danger and called her family in the next county, telling them to leave immediately. Inside the home were her son, Robbie, his wife, McKenzie, and their daughter, Wren. She says the fire spread with little warning.“It moved really quickly. Once it jumped the road, it moved really quickly, and there was really no time,” Folyd said.The family escaped with only the clothes they were wearing. Now, like many others impacted by the fires in the area, they are trying to recover and rebuild. Floyd says community support has meant a lot and encouraged people to help families in need if they can.“If you see a GoFundMe for people, help them,” she said. “Twenty bucks, 10 bucks, whatever goes a long way.”You can support Floyd’s family here.

A Georgia family is safe after a fast-moving fire destroyed their home, thanks in part to a warning call from a 911 dispatcher.

Kay Floyd says her family lost everything in the fire, including generations of memories. What remains of the home is ash, debris, and charred trees.

Advertisement

Floyd was working as a 911 dispatcher in Glynn County, Georgia, when she realized the danger and called her family in the next county, telling them to leave immediately. Inside the home were her son, Robbie, his wife, McKenzie, and their daughter, Wren. She says the fire spread with little warning.

“It moved really quickly. Once it jumped the road, it moved really quickly, and there was really no time,” Folyd said.

The family escaped with only the clothes they were wearing. Now, like many others impacted by the fires in the area, they are trying to recover and rebuild. Floyd says community support has meant a lot and encouraged people to help families in need if they can.

“If you see a GoFundMe for people, help them,” she said. “Twenty bucks, 10 bucks, whatever goes a long way.”

You can support Floyd’s family here.

loader-image
Omaha, US
10:33 am, Apr 28, 2026
temperature icon 48°F
Partly cloudy
66 %
1019 mb
10 mph
Wind Gust 11 mph
Clouds 75%
Visibility 10 mi
Sunrise 6:25 am
Sunset 8:18 pm

MORE newsNEWS