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Alarms sound in the cockpit as two Southwest jets fly dangerously close near Nashville International Airport
It can feel extremely frustrating. You pick *** seat on *** plane, maybe even pay extra to do so, but the airline moves you to another one. Can someone explain to me why United Airlines thinks it’s OK to just move my seat after I paid for *** specific seat? OK, so I got tagged in this video, ended up chatting with this woman, which more on that later, but our team. Wanted to know if you pay to pick your seat and the airline moves you to another seat, are you owed money for that? The answer, it depends based on how you book. When you book *** flight in economy, not first class, not the extra legroom option, you will usually see the fare broken down into options like basic and standard. Different airlines call standard different things, but the breakdown itself. It is pretty universal. Standard is usually more expensive, includes advanced seat selection in the price, and often comes with other perks like earlier boarding and earning miles. With basic, the cheaper option, seat selection is not bundled into the price. You have to pay extra, otherwise your seat is assigned for you. Now, if you pick your seat and the airline moves you, these two tickets are. Treated very differently, and this actually might surprise you. Under Department of Transportation rules, airlines owe you money in two cases. First, downgrades. If you book first class but yet moved to economy, you’re owed the difference if you continue on the flight. Second, if you paid *** fee for an optional add-on not included in the price of your ticket. So let’s go back to those two examples we talked about for ***. So let’s say you booked *** window seat and the airline made you move to *** middle seat. Well, if you booked that standard ticket, you’re actually not owed *** refund because seat selection was already bundled into the price. Even though you might have paid more than the basic fare, in the DOT’s eyes, you technically didn’t pay *** fee. It’s also not considered *** downgrade since you’re still in the same cabin. But if you booked *** basic ticket, you did pay *** fee to pick your seat. So if the airline moves you, you should get that fee refunded back to you. In the case of Nicole, whose TikTok we showed you earlier, she caught the switch up early enough to contact United, and she tells me she got them to move her back to her original seat. Who is making these calls? Bottom line, make sure you pay attention to what all is included in your ticket. If perks like miles matter to you, booking standard may still be the best option, but it’s worth making sure you run the numbers. Reporting in New York, I’m Ali Jasinski.
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Two Southwest Airlines Boeing 737s had to take evasive maneuvers on Saturday at Nashville International Airport after collision alarms in the cockpit warned the pilots the planes were too close together.Video above: Airline changed your seat? Here’s when you’re owed a refundSouthwest Flight 507 from Myrtle Beach, South Carolina, was landing in gusty winds at the same time Southwest Flight 1152 was departing from one of Nashville’s parallel runways, according to the airline.When Flight 507 aborted the landing as a precaution, the plane was instructed to turn right, in the direction of the other jet that was taking off.”During the go‑around, the pilots complied with instructions from air traffic control and an onboard traffic alert to avoid conflicting with Southwest Flight 1152,” the airline said.Alarms, called “resolution advisories,” sounded in both cockpits, directing the pilots to take evasive maneuvers, according to air traffic control audio captured by LiveATC.net.The aircraft crossed paths and at their closest point were only separated by about 500 feet of altitude, according to the tracking site Flightradar24.Flight 1152 continued on its flight to Knoxville, and Flight 507 landed safely on the second attempt at Nashville.”We are engaged with the FAA as part of the investigation,” said a Southwest spokesperson. “Southwest appreciates the professionalism of its pilots and flight crews in responding to the event. Nothing is more important to Southwest than the safety of our customers and employees.”
Two Southwest Airlines Boeing 737s had to take evasive maneuvers on Saturday at Nashville International Airport after collision alarms in the cockpit warned the pilots the planes were too close together.
Video above: Airline changed your seat? Here’s when you’re owed a refund
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Southwest Flight 507 from Myrtle Beach, South Carolina, was landing in gusty winds at the same time Southwest Flight 1152 was departing from one of Nashville’s parallel runways, according to the airline.
When Flight 507 aborted the landing as a precaution, the plane was instructed to turn right, in the direction of the other jet that was taking off.
“During the go‑around, the pilots complied with instructions from air traffic control and an onboard traffic alert to avoid conflicting with Southwest Flight 1152,” the airline said.
Alarms, called “resolution advisories,” sounded in both cockpits, directing the pilots to take evasive maneuvers, according to air traffic control audio captured by LiveATC.net.
The aircraft crossed paths and at their closest point were only separated by about 500 feet of altitude, according to the tracking site Flightradar24.
Flight 1152 continued on its flight to Knoxville, and Flight 507 landed safely on the second attempt at Nashville.
“We are engaged with the FAA as part of the investigation,” said a Southwest spokesperson. “Southwest appreciates the professionalism of its pilots and flight crews in responding to the event. Nothing is more important to Southwest than the safety of our customers and employees.”
